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Summary of Nissan Usa Customer Service Calls

1120 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:03 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Nissan Usa to Ask about:

Payments and Charges:

  • “Car payment”
  • “I need to speak to someonerep and pay a payment”
  • “I need a copy of my payments made for gap coverage”

Staff:

  • “Complaint, refusal of serviceComplain”
  • “BAD CUSTOMER SERVICE”
  • “Poor service”

Request for Information:

  • “I have a serious case to report, concerning one of the Nissan south bay in Torrance California”
  • “Question about brakes”
  • “Questions regarding a 2007 Nissan Navara/Frontier”

Return/ Replace:

  • “They have been servicing my car for over 3 weeks still we have not gone forward on what needs to be done I can't get anyone to return my calls . When I do get a call back we still get nowhere with the conversation we are spinning wheels going absolut”
  • “I am calling because Nissan of Duarte, Ca has possession of my vehicle and will not return the vehicle to me or the financial company. They say it has been surrendered but have no paperwork to show who it has been surrendered to. I need help on findi”
  • “Need key replacemnet due to fire”

Product/ Service:

  • “I need to speak to someone about my gap insurance”
  • “FEB system malfunction”
  • “Ball joint and axel shaft broke n wherl almost flew occ”

Account:

  • “Account”
  • “I forgot my account number”

Refund:

  • “Refund on payment”

Other:

  • “Help setting up xm channels”
  • “Problem with transmission”
  • “2016 nissan rogue seat belt chimes”

Nissan Usa Rating Stats

2.0 out of 5 stars
based on 94 reviews
See all 289 reviews

Rating stats

  1. 44 reviews
  2. 22 reviews
  3. 13 reviews
  4. 10 reviews
  5. 5 reviews

About Nissan Usa

Top 5 Likes about Nissan Usa

Vehicle, Buckeye nissan service department, I had a great salesman, Dealership, What i thought nissan was about

Top 5 Dislikes about Nissan Usa

Nissan usa customer service, Bad equipment, Customer service commincation, Very bad, Poor repair service

Summary

Nissan Motor Company, LTD is one of the largest manufactures of cars in the world. The company first appeared in the United States in 1958 and in 1960 was entitled the Nissan Motor Corporation, U.S.A. 1990 Nissan North America Inc. (NNA), was established to control and coordinate the work of the affiliates. 1998 the two companies merged. It is headquartered in Nashville, Tennessee. The company controls the subsidiaries throughout the USA, Canada and Mexico. It coordinates vehicle styling, financing and engineering. Nissan USA has three manufacturing plants in the US - Smyrna and Decherd, TN, and Canton, MP.

Nissan Usa reviews and complaints

Nissan Usa is ranked 51 out of 1035 in Auto category

Area Served

USA

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Nissan Usa Stats

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Number of Comments

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Number of Calls

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