Nissan USA
Reviews and Complaints
Terrible service and rip off customers
Issue with my nissan
Terrible!!!
- Car
- Customer service
Preferred solution: Deliver product or service ordered
Nissan USA is immune to the law!
I have battled with Thoroughbred Nissan and Nissan USA for over two years. After months of trying to convince Consumer Protection Agencies and government officials to open an I investigation on Nissan dealerships, l am convinced my efforts have all been in vain. There isn't an agency that has the guts to take on this unscrupulous corporation.
Consumer fraud protection laws don't apply to Nissan. Unfortunately, Nissan is well aware of this.
This company continues to scam consumers out of thousands of dollars. They sell defective, unsafe vehicles placing everybody on the road at risk. They don't honor thier warranties or inspections. Consumers are forced to trade in their piece of junk Nissan, resulting in yet another financial strain on the consumer.
The only way to stop this company is too warn as many consumers as possible. Don't buy NISSAN!
Rotor replacement
Efforts aborted
Lemon
A complaint
Headlight condensation damage on 2016 Nissan Maxima
I have one headlight that has condensation and needs to e replaced. My vehicle is a 2016 Nissan Maxima with 18,000 approximate mileage. The headlight should not be bad on a vehicle of this age and mileage. I would like the headlight replaced by Nissan. I checked with a Nissan Dealer near me and they said I needed to contact Nissan directly. I notice you have some bad reviews regarding issues that need to be resolved. I have never had this happen to any other vehicle I have bought. I feel Nissan should repair this headlight since the vehicle is nearly new.
I would appreciate hearing from you regarding this matter.
Janice O'Neal
janiceoneal700@***o is my e-mail address and my phone number is 770 941-****.
Preferred solution: Let the company propose a solution
Widows roll down feature
Find mt stolen 2015 versa
Transmission help
Nissan Dealership Finance Fraud
I drove from San Diego to Buena Park Nissan dealership to purchase a vehicle that saw online. Finance manager and sale manager told me if I do not choose to finance through them for two months they will not honor their price that I saw online.
I told them that I am approved by a credit union with a low rate and I don't have to finance through them. They pressure me to finance through them with a 6.9 percent APR for two months but I got approved from my credit union 3 percent APR. I told the finance manager that I don't see the sale contract stated that I need to finance two months through them. He told me it just a verbal agreement deal for the car price.
I told him to go over the sale contract but he keep pressuring me to sign the contract and didn't go through all the line items on the sale contract with me. I spoke to my credit union the next day and told them what happened. They told me the sale contract did not stated that I have to finance through the dealer. I tried to call the dealership finance department many times with no success.
Then, I called accounting and they said the finance manager does not want to help any customer today. At that moment I felt I was not a value Nissan customer.
I am a new Nissan customer and this is my first time buying a Nissan car at the dealership. I would like to be a long-term Nissan customer but this was a very bad experience for me at the Buena Park Nissan dealership.
Preferred solution: Let the company propose a solution
Nissan sucks
So far, no complaints
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I have been going through the same thing repeatedly for a year now. Bought a brand new 2017 Nissan Rogue here in Houston from Tom Peacock Nissan.
The car has been in the shop a total of 9 times. Currently been in the shop now a few days from three weeks. Brakes, struts, alignment, warped grill (manufacturer defect) rough idle due to exhaust system hose, rotors turned ( 3rd attempt replaced rotors and brakes all the way around), crash sensor, seat sensor, screen cracked without impact to it. So many issues.
Being repaired this time again lower bar, struts and noise they haven’t figured out what’s causing it.
I’m sick and tired of being sick and tired. Time from work, frustrated, paranoid, just sad shame this is nationwide and being taken so casually and carelessly.