Nissan USA
Reviews and Complaints
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Verified ReviewerPissed off costumer I need some help to get another key mats and the manual for my vehicle I am clueless about the features of the vehicle please help my name is Papit Raghubar phone 862755****
Preferred solution: Deliver product or service ordered
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Verified Reviewer | The Bronx, New YorkMe falta una llave
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Verified ReviewerWheel Lock Key
Preferred solution: Let the company propose a solution
Transmission problem
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Verified ReviewerDealer Complaint
Have a serious complaint
- Nice truck for price
- Vehicle
- Too many to list
Preferred solution: Price reduction company soultion no money down negtive equity off our total loss on kicks we had
Transmission problem
User's recommendation: Don't buy a Nissan. This my third one . The other one I replaced the transmission. If I known I wouldn't brought the third one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor Service @ Nissan Mcdouough, Ga
Quentin the sales person was great , he even went out of his way to pick me up from home to test drive the vehicle I saw on the internet.
Well, when I get to dealership I asked Quentin to make sure they DID NOT run my credit again , I was approved and had everything finance needed. Quentin , told them this as I watched and 2 minutes later I get a ping on my cell phone from experian that they just ran my credit?!?!?
I showed Quentin the alert and he was just as surprised as I was.
So, I got a few hidden fees that I disagreed with and we got passed that with the fees being reduced. I get to finance and my interest rate we discussed was no the same we agreed upon , I caught that and it was fixed. I get home and notices a chip in the windshield and called Quentin , he spoke to his manager chuck " Chuck advised him to tell me to contact my insurance company"?!?!
Tires check light is on , I have to put air in tire twice a week, so I called and requested service and set the appointment with one of the Paul's by the way I didn't know 2 Paul's worked in service. I get to dealership on 7/28/20 and the Paul I didn't set the appointment with wanted me to explain again what was going on.
BOTTOM line I purchased the 2019 Dodge Grand Caravan "as is" but purchased a warranty to go with it. NOTING he can do about is " PAUL SAID" I must have a very slow leak but again I purchased "as is" 2 weeks ago.
This was my 2nd vehicle purchase with Nissan of McDonough and my LAST.
The way you deal with Management like this is PURCHASE from someone that appreciates your time and money. Quentin was on point, much respect for that young man (FIND a Dealership that matches your energy Quentin and this is my unsolicited advice) don't go down with that ship.
Preferred solution: I would like 4 new tires and my windshield replaced.
User's recommendation: RUN!!!
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Verified ReviewerLooking for endorsements
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet a case number
- Service department
- No one wants to help
User's recommendation: Get help from Nissan Corporate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irving, TexasI want the problem resolved with cash or New car
Preferred solution: Full refund
User's recommendation: Don't go they racist no good dog
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Verified ReviewerService engine soon light
- No problem before
- Nice truck for price
- Too many to list
Preferred solution: Let the company propose a solution
User's recommendation: always buy AMERICAN autos
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou guy owe two invoice to the VA DMV and I cannot get my tags until it is paid
- Nice truck for price
- Did not help consumer
Preferred solution: Let the company propose a solution
User's recommendation: Don't lease a vehicle.
Drunk owner dealer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Red Lion, PennsylvaniaService engine soon light
User's recommendation: Please don't buy Jap Nissan they have problems !
Problem has been solved
User's recommendation: Let people know about a problem so they can help
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