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2.2

I have a 2009 Altima with 25000 miles and the dashboard is melting. Nissan refuses to replace it.

They have poor customer service. The regional manager I was speaking to hung up on me. Poor quality, Buy a Toyota itโ€™s a better car. Look into the class actions law suite regarding melting dash board and the concerns around safety.

http://www.girardgibbs.com/nissan-melting-dashboard-lawsuit/

Nissan refused to replace mine because it is out of warranty. They are currently involved in a Class Action suit that goes to trial this summer. This is not an isolated problem. There are many reports of the 2008 and 2009 years with this issue.

It is truly a safety problem. The dash gets so shiny that when driving into the sun you cannot see. Nissan as well as the other Japanese auto makers are fully aware of the substandard dashboards. Toyota stepped up and extended the warranty on both the Toyota and Lexus brands.

Nissan refuses to do anything unless they lose the class action suit and even then I fully expect them to drag their feet. The dealer I took my car to for the inspection wished me luck but basically said Nissan Corporate will do nothing to help you.

They said they see the melting dash issue all the time here in South Florida. http://www.wftv.com/news/action-9/action-9-melting-dashboards-causing-safety-issues-for-drivers/15534****

Reason of review: Damaged or defective.

Monetary Loss: $1200.

Preferred solution: Deliver product or service ordered.

Nissan USA Cons: Customer service.

Location: Boca Raton, Florida

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